Refund & Cancellation Policy

We want you to feel supported, not stuck. This page explains how refunds and cancellations work for our courses and counselling sessions. All prices are shown in Canadian dollars (CA$).

Courses

We offer a gentle refund window of 30 days from the date of purchase. If a course truly isn't right for you within that time, email us and we'll refund it warmly. After the refund window, purchases are considered final because you have ongoing access to the material.

Counselling and meditation sessions

• Booking requests are pending until confirmed — no charge is taken at request time.
• Confirmed sessions can be rescheduled at no cost with at least 24 hours notice.
• Cancellations made with less than 24 hours notice may be charged in full.
• If we need to cancel or reschedule, we'll offer another time or a full refund — your choice.

How to request a refund

Email support@yourdomain.ca with your account email and the order or booking reference. Refunds are processed to the original payment method within 5–10 business days.

Exceptions

We reserve the right to decline refund requests that appear to be made in bad faith (for example, refund requests after fully consuming a course). We will always explain our reasoning if we do.

Questions

Anything unclear? Email us — we'd rather have a conversation than a hard rule.